E-commerce

Even before the onset of the pandemic, e-commerce was gaining momentum at a tremendous rate and breaking barriers to reach the customers directly without any intermediary. With multiple channels to choose from, enterprises are employing data-driven approach to boost customer engagement even after the sale is done to create customer loyalty. The range of products listed on e-commerce platform spans across retail, digital, wholesale, subscription and even services across several industries. The scalability and agility of cloud platforms help businesses from multi-national corporations to freelancers to adopt the platform.

We help businesses to leverage the increased control over the brand messaging and consumer engagement to maximise the growth. With the direct access to data, we help organisations to build consumer persona to offer personalised products and services. We present businesses with new opportunities to innovate to strengthen the brand and boost consumer loyalty.

Our Key Offerings

  • Platform Assessment & Implementation : We help businesses debut their online presence by a thorough assessment of their business model, customer acquisition & retention plan, KPIs, and customer insights and then help design the ideal platform to maximise engagement.

  • Personalization : Deliver personalized experiences to customers on the e-commerce portals by analysing their browsing behaviour, purchase history, demographics and controlled personal data.

  • Search Engine Optimization : By optimizing e-commerce strategy, we help your products and services rank higher than competitors to lead potential customers to their find the products they are looking for.

  • Travel & Hospitality portal : With the convergence of internet, mobility, and cloud, we help travel and hospitality industry to adapted to the e-commerce portal ensuring hassle-free experiences for customers.

  • Retail Transformation : We help accelerate the digital transformation of retailers across omnichannel to increase customer engagement and boost profitability.

Why choose Troy

  • Our containerized approach to e-commerce portals helps businesses to adapt an agile and modular approach that enables continuous improvement.

  • Our audit of the e-commerce portal offers holistic recommendations that accelerate measurable growth with crucial KPIs.

  • Our experienced team offer their documented industry statistics on test journeys to e-commerce portals to ensure maximum efficiency at launch.

  • Our assessment tools generate insights at every customer touchpoint and consolidates them to provide actionable improvement.